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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Loveland

October 9, 2026

5  out of  5
rating by Jack Loveland
"Well I have to tell ya… USARMY DISABLED VET
I have several different Vehicles, Trailers, RV etc and each time I call the Staff is SPOT ON!!! Jamie was proactive satisfying my requests and had a terrific personality while maintaining Professionalism, courtesy as well as proficiency.
Thank you to all who serve this Branch!
JOB WELL DONE!"
We responded:
"Thank you for your service Mr Loveland. And we sure appreciate you leaving us this review. Jamie is a good one!"
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dpfonehome

October 6, 2026

5  out of  5
rating by dpfonehome
"Solid crew, quick and helpful."
We responded:
"Thank you! I'm happy to hear that our team was quick and helpful for you. We appreciate your support!"
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Rena Spain

October 6, 2026

5  out of  5
rating by Rena Spain
"Dustin wood did an amazing job of getting me a quote and helping me get a low insurance plan so I can afford it, he was courteous and considerate, he had a great attitude and made my experience a great one, he also got me through my appointment on a timely manner! Thankyou Dustin for your excellent customer service!"
We responded:
"We sure do appreciate you Rena for taking the time to share about your outstanding experience with Dustin helping on your auto insurance!! "
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Kayden Mowdy

October 1, 2026

5  out of  5
rating by Kayden Mowdy
"I had a wonderful experience working with Dusty at State Farm! Dusty was friendly, professional, patient, and genuinely took the time to make sure I understood everything and felt comfortable with my insurance options. The whole process was smooth and stress-free, and I really appreciated how helpful and responsive Dusty was throughout.

I highly recommend Dusty to anyone looking for an insurance agent who truly cares about their customers and goes above and beyond to provide great service!"
We responded:
"This is simply the best type of 5 Star review we could ask for! Dusty, and our entire team, proud ourselves on giving personalized advice and recommendations to all of our customers. When you do business with Dusty and Gavan Byrd State Farm you get to work with a real person, not an 800#. Thank you Kayden for the review and for trusting us for your insurance needs!"
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Shawn Hollopeter

October 1, 2026

5  out of  5
rating by Shawn Hollopeter
"Dustin is always friendly, responsive, and great to work with. He makes everything easy and is always quick to help with any questions we have. We’ve had a great experience working with him and would highly recommend him!"
We responded:
"Thank you, Shawn! I'm really happy to hear that Dustin has been so helpful and responsive. It's great to know you've had a positive experience with us. We're always here if you have more questions or need assistance. Thanks for recommending us!"
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Kallie Harris

September 30, 2026

5  out of  5
rating by Kallie Harris
"I had a great experience working with Tabor to get a better price on my insurance. He was extremely helpful, professional, and made the entire process incredibly easy. Im very happy with my experience and would definitely recommend him to others for any insurance needs!"
We responded:
"Look at the new guy Tabor! We love hearing about your amazing experience you had with Tabor. We’re excited to have you as a customer. "
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Henry Ward

September 23, 2026

5  out of  5
rating by Henry Ward
"Brock has been super helpful! Give this guy a raise!!"
We responded:
"Thank you, Henry! I'm glad to hear that Brock has been so helpful. We appreciate your feedback and support. Let us know if we can help with anything else!"
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Leonel Lora

September 2, 2026

5  out of  5
rating by Leonel Lora
"Brock was great got me everything I needed and a great price."
We responded:
"Leonel, thank you for taking the time to leave us a review! I'm happy to hear that Brock was able to assist you with everything you needed and at a great price. We're glad to have you with us. Let us know if we can help with anything else!"
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Jamie Phipps

August 25, 2026

5  out of  5
rating by Jamie Phipps
"Dusty helped make the transition easy and effortless!! I was worried about changing and having to pay higher premiums but I was able to save money, have lower deductibles, and better coverage with a couple extra add ons for a lower price!!!"
We responded:
"Thanks for the kind words "
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Kendra Barnes

August 22, 2026

5  out of  5
rating by Kendra Barnes
"Contacted Dustin while searching for a new insurance policy. He was worried he couldn’t help much with what I had
but come up with a quote and it was great! He finished up the policy after quitting time on a Friday evening."
We responded:
"Kendra, thank you for taking the time to leave us a review! I'm happy to hear that Dustin was able to assist you with a great quote and finalize your policy, even after hours. We appreciate your support and are here if you need anything else!"
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Adriana Rosas

August 8, 2026

5  out of  5
rating by Adriana Rosas
"Tabor was great! He helped navigate my questions about renters insurance and made the whole process very easy with a great price. Highly recommend!"
We responded:
"Tabor has been an excellent addition to our team. He’s quickly learned about insurance and how to explain it to customers. It’s so great to hear that he provided you with an outstanding experience setting up renters insurance. "
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Jessica Findley

August 3, 2026

5  out of  5
rating by Jessica Findley
"I had a great experience working with Brock Freeman! He is knowledgeable, kind, and genuine in helping families. He answered all questions and made the process easy to understand. Highly recommend!"
We responded:
"Thank you, Jessica! I'm really happy to hear about your positive experience with Brock. It's great to know he was able to make everything clear and straightforward for you. We're grateful for your recommendation. Let us know if we can help with anything else!"
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chelsea

July 8, 2026

5  out of  5
rating by chelsea
"I got an email from my mortgage company telling me my home insurance was going to be going up at renewal...which came at quite a shock, because Progressive (which I do not recommend) whom I have been a loyal customer to (5 years) has been royally screwing me! Come to find out I am paying way more for mediocre coverage. So I called up State Farm doing my due diligence as a shopper to try to find the best price, but what I wound up with was not only the best price but the best customer service! I got on the phone with Dustin and I am so grateful that I did because he helped me by being straight and honest, while being kind and courteous. He was down to earth and understands, while also giving me the information and making sure that I comprehended what was being said. He helped me bundle with my car insurance as well, I was with Liberty Mutual and only had the state minimum for coverage...Dustin found out and got me better coverage for about $5 more than I was paying! I couldn't believe that it was that easy! Having better coverage and only a small increment more in payment, why would I not switch? Let alone bundling the car insurance gave me a huge savings in home insurance, I'm talking like $3,000! So needless to say, call up this State Farm location request Dustin and save some money and get better covered!"
We responded:
"Chelsea, thank you so much for taking the time to leave us such a detailed and thoughtful review! I am truly delighted to hear that Dustin was able to assist you in finding better coverage options and significant savings. It's wonderful to know that you felt informed and supported throughout the entire process. We sincerely appreciate you choosing our office for your insurance needs, and we are committed to providing the best service possible. Please do not hesitate to let us know if we can help with anything else in the future!"
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Krystal McCracken

June 18, 2026

5  out of  5
rating by Krystal McCracken
"They are amazing and if I ever have a question they answer it and a quick to get back to me. Ive had to drop vehicles sense we have sold them and added new ones and are always on point."
We responded:
"Krystal, thank you for taking the time to leave us a review! I'm happy to hear that we've been able to assist you promptly and efficiently, especially with updating your coverage. We appreciate your trust in us. Don't hesitate to reach out if you need anything!"
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AJ Brown

June 4, 2026

5  out of  5
rating by AJ Brown
"Brock was Awesome! He was very insightful and helpful with everything, would definitely recommend!!!"
We responded:
"Thank you, AJ Brown! I'm glad to hear that Brock was insightful and helpful during your visit. We appreciate your recommendation and are here if you need anything else. Thanks for choosing us!"
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Caitlin Dougan

June 4, 2026

5  out of  5
rating by Caitlin Dougan
"Dusty has been an essential part of our insurance experience. He’s very pleasant to work with, is knowledgeable, and very competent in the ways in which he communicates! We love using this agency as long as Dusty is there!"
We responded:
"Thank you Caitlin for sharing about your positive experiences with Dusty! He will be happy to hear your awesome remarks. "
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Melinda Henson

May 1, 2026

5  out of  5
rating by Melinda Henson
"Dusty Wood is an awesome guy and was helpful with our needs. He was able to add a vehicle to our policy with little effort on our part. I would recommend his assistance with whatever you need and you can tell even over the phone he always has a smile on his face."
We responded:
"He is a smiley guy! Dusty enjoys helping out all customers. Thank you for sharing your experience."
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Shasta Breazeal

April 30, 2026

5  out of  5
rating by Shasta Breazeal
"Brock is our agent and he is nothing short of wonderful! He saved my dad over a hundred dollars/month, thats incredible!! He is very kind and professional and always willing to explore the BEST options that work for you and your family!!
Thanks Brock!"
We responded:
"Thank you, Shasta! I'm delighted to hear that Brock has been able to assist your family so effectively. It's fantastic that he could help your dad save money while providing such professional and kind service. We're committed to exploring the best options for you and your family. If you ever need anything else, feel free to reach out!"
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Angel Olvera

March 6, 2026

5  out of  5
rating by Angel Olvera
"Dustin Wood did an excellent job! Highly recommend!"
We responded:
"You love to hear it! It’s always a good day when Dustin helps another customer get their auto insurance started. "
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Lonnell Martin

February 19, 2026

5  out of  5
rating by Lonnell Martin
"Wonderful experience and I saved $200/month switching"
We responded:
"Lonnell, thank you for sharing your experience! I'm happy to hear that you had a wonderful time with us and were able to save money. If you have any questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Chris Powers

February 2, 2026

5  out of  5
rating by Chris Powers
"I’ve known Gavan Byrd for many years, he’s a great person and has a great team in his office. They are very knowledgeable and have great customer service."
We responded:
"Chris, thank you for your kind words! I'm happy to know that you appreciate the knowledge and service our team provides. We’re always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jacob G

Jacob G

January 30, 2026

5  out of  5
rating by Jacob G
"I’ve been very happy with State Farm, specifically my agent Brock has been super helpful and has gone above and beyond to make sure I’ve been taken care of. Recommend"
We responded:
"Jacob, thank you for sharing your experience! I'm glad to hear that Brock has been so helpful and attentive. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
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rebekah reeve

January 24, 2026

5  out of  5
rating by rebekah reeve
"Dustin wood did amazing! He made everything super easy to understand and got me the best fit for insurance for my car. Super thankful!"
We responded:
"Thank you, Rebekah! I'm happy to hear that Dustin made the process easy and found the right insurance fit for you. We appreciate your feedback and are grateful for your trust in us. Let us know if there's anything else we can assist you with!"
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newell nelson

January 10, 2026

5  out of  5
rating by newell nelson
"Dustin is the man! So nice and helped me every step of the way!"
We responded:
"Dustin loves helping new customers! Glad you were happy. "
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Kim King

January 7, 2026

5  out of  5
rating by Kim King
"Dustin is very upbeat, helpful, personal, and will go up and beyond to spend time with customers and find the best discounts and policies right for your situation!!!"
We responded:
"Thank you for your review, Kim! I'm happy to hear that Dustin made such a positive impact with his upbeat and helpful approach. Our team is dedicated to finding the best solutions for our customers, and it's great to know Dustin went above and beyond for you. If you need anything else, feel free to reach out!"